Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Great location
Clean rooms
Room service lacking
Price not justified
6.2/10
Nice
Rooms
6.0
Location
7.8
Service
6.3
Dining
5.3
Guest reviews
6.2/10
based on 5 reviews
8.4
8.4/10 based on 3328 reviews
Marie
United Kingdom,
January
2024
6.6/10
The stay at the hotel was awesome. The rooms were clean and comfortable, but unfortunately, they were not serviced during our 2-night stay. The hotel room itself was great, although not worth the price paid for it.
Rooms
7.0
The rooms were awesome, clean, and comfortable.
Service
6.0
The service was good, but room service was lacking during our stay.
Location
9.0
The location was excellent, just a couple of minutes' walk to the mall and Mitchell Street.
Dining
5.0
The dining experience was hit and miss, with limited variety and poorly presented options.
Facilities
6.0
The hotel facilities were basic but adequate for a short stay.
Great location
Room service lacking
Richard
United Kingdom,
November
2023
6.0/10
The hotel is spacious and offers large rooms, but they do have a funny humid smell typical of Darwin's wet season. The location is convenient for shopping and a short drive to the waterfront precinct. However, there are some issues with vehicles on the footpath during check-in/out. The dining experience can be improved, and the facilities are adequate.
Rooms
7.0
The rooms are large but have a noticeable moldy and musty smell.
Service
6.0
The service is decent, but there is room for improvement.
Location
6.0
The hotel's location is easy for shopping but has some confusion with vehicles on the footpath.
Dining
5.0
The dining experience has room for improvement.
Facilities
6.0
The facilities meet basic needs but could be upgraded for better guest experience.
spacious rooms
moldy smell
Peter
United States,
July
2023
5.8/10
The hotel has nice aesthetically pleasing rooms with views of Darwin harbor, but unfortunately, they smelled musty and damp. The neighboring room was unfinished, impacting our overall experience.
Rooms
5.0
The rooms are nice aesthetically, just a pity about the musty and damp smell.
Service
6.0
The service was lacking, with room service and other amenities missing. However, the staff was friendly and welcoming.
Location
8.0
The location is perfect, with easy access to shopping and the waterfront precinct. It's as close to the coast as expected, offering a convenient stay.
Dining
5.0
The dining options were overcrowded and limited, especially lacking for children. The quality varied between days.
Facilities
6.0
Facilities could be improved to match the location's potential.
David
United Kingdom,
July
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The location was great, easy access to shops and restaurants, but could use more plant life. The rooms had a very mouldy smell and were noisy, but being able to get sunlight made it feel warm. Only one room was cleaned per week. The dining experience was fairly good with an adequate choice of items but a bit pricey. Overall, the hotel had friendly staff and some comfortable lounges, but the pool was shaded in the mornings.
Rooms
5.0
The rooms had a very mouldy smell and were noisy, but being able to get sunlight made it feel warm. Only one room was cleaned per week.
Service
7.0
The staff was friendly and accommodating.
Location
8.0
The location was great, easy walk to shops and restaurants, but could use more plant life. Staff was helpful with late check-ins and extra night stays.
Dining
7.0
The dining experience was good with an adequate choice of items, but slightly pricey.
Facilities
6.0
The hotel offered a few comfortable lounges and friendly staff.